Appraisal List and the Engagement Process

Appraisal List and the Engagement Process
Product Code: : BKAQ-9273
Speaker : Heidi Lee
Date : 19th June 2019
Time : 10:00 AM PST | 01:00 PM EST
Duration : 60Min

Topic Background:

Financial institutions (banks and credit unions) make loans of all sizes. Collateral is obtained to provide the institution with some form of repayment in the event of borrower default. As such, collateralized loans are considered to have a lower risk than unsecured loans and longer amortization periods are made available when long-lasting real estate collateral is provided. But just having collateral does not necessarily ensure lower risk for the institution. Real estate values shift, due to market forces and specific property issues. Thus, bank regulators have embedded the valuation process within all real estate loan production. Further, institutions are mandated to install processes and personnel that can identify risk levels and effectively manage the appraisal program with greater due diligence when risk is higher. But real estate appraising is a different industry than banking, so institutions often face a steep learning curve in efforts to comply with appraisal regulations. This webinar provides introductory information for banks and credit unions to work toward meeting the regulator's appraisal program requirements.


This webinar focuses on the importance of approved appraiser list stratification to enhance appraisal quality and regulatory compliance within the engagement process. One of the primary ways to speed up the review process is to improve appraisal quality. Cost and risk to the institution can also be impacted by the scope of appraisal assignments: matching quality level to transaction risk.

Why Should You Attend:

  • The Interagency Appraisal and Evaluation Guidelines require banks to ensure appraisal quality
  • How does that regulatory mandate translate into practice
  • How can appraisal quality vary with risk
  • How do the approved appraiser list and the engagement process impact appraisal quality
  • The webinar will answer these and other engagement process questions

Areas Covered in the Session:

  • Pertinent financial institution regulations and federal banking law that apply
  • Best practices for approved appraiser list monitoring
  • Importance of establishing a process to critique and improve approved list appraiser quality
  • Identify legitimate and illegitimate reasons to engage an appraiser who is not on the bank's approved list
  • Examine how high-risk transactions and construction loans should be differently handled in the engagement process
  • Comparison of how residential and commercial engagement practices may differ and problem areas for banks

Who will Benefit:

  • CEOs and Presidents of community banks
  • Credit Administration Officers
  • Chief Appraisers / Appraisal Function Managers
  • Credit Officers involved in the appraisal function
  • Credit Reviewers and other credit side personnel
  • Lending Group Managers
  • Employees tasked with elements of the appraisal function

Speaker Profile:

Heidi Lee is a commercial review appraiser with 18 years' experience at Whitney National Bank, a mid-sized financial institution. Since retiring from Whitney Bank in 2011, Ms. Lee has founded Appraisal Review & Consultation to share her skills and appraisal regulatory knowledge base with other financial institutions. Her firm offers commercial review services and appraisal policy/procedures assistance to small- and medium-sized banks across the country.

Ms. Lee has earned the MAI and the AI-GRS designations issued by the Appraisal Institute and the MRICS designation issued by the Royal Institution of Chartered Surveyors. She holds a general appraiser certification in Louisiana and Texas and was appointed by two governors to serve on the Louisiana Real Estate Appraisers Board. Additionally, she is a member of RMA (Risk Management Associates), with a special interest in credit risk and operational risk. 

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