Speaker Profile


Donna K Olheiser

Founder, Dynamic Mastership, LLC

Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years' training experience. She has designed and facilitated over 100 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate and deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).

Her extensive knowledge, enthusiasm, and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser's ability to engage the learner through the entire training event helps the adult learner apply what they've learned during and after each training session.

She has over 24 years of experience in the financial services industry which includes 9 years' experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation.



2019 ACH 101:The Basics, Legality and Participants
2019 ACH 101:The Basics, Legality and Participants

Speaker:Donna K Olheiser
Time: 3rd April 2019 09:30 AM PDT | 12:30 PM EDT
Duration:90 Minutes
Model : BKAQ-9217

Wed
03
Apr 2019

2019 ACH 201: Compliance with NACHA Rules while Processing Exceptions
2019 ACH 201: Compliance with NACHA Rules while Processing Exceptions

Speaker:Donna K Olheiser
Time: 18th April 2019 10:00 AM PDT | 01:00 PM EDT
Duration:90 Minutes
Model : BKAQ-9218

Thu
18
Apr 2019

Conducting YOUR "NEW 2019” Annual ACH Rules Compliance Audit- a Step-by-Step Guide
Conducting YOUR "NEW 2019” Annual ACH Rules Compliance Audit- a Step-by-Step Guide

Speaker:Donna K Olheiser
Time: 26th June 2019 10:00 AM PDT | 01:00 PM EDT
Duration:90 Minutes
Model : BKAQ-9189

Wed
26
Jun 2019

Exploring the "Newly Approved" Enhancements to Same Day ACH
Exploring the "Newly Approved" Enhancements to Same Day ACH

Speaker:Donna K Olheiser
Time: 12th March 2019 10:00 AM PDT | 01:00 PM EDT
Duration:90 Minutes
Model : BKAQ-9185

Tue
12
Mar 2019

NEW NACHA Rule: Third-Party Sender Registration - Are you in Compliance?
NEW NACHA Rule: Third-Party Sender Registration - Are you in Compliance?

Speaker:Donna K Olheiser
Time: 21st March 2019 10:00 AM PDT | 01:00 PM EDT
Duration:60 Minutes
Model : BKAQ-9175

Thu
21
Mar 2019

NEW – NACHA Operating Rules 2019 and Beyond
NEW – NACHA Operating Rules 2019 and Beyond

Speaker:Donna K Olheiser
Time: 23rd May 2019 11:30 AM PDT | 02:30 PM EDT
Duration:90 Minutes
Model : BKAQ-9169

Thu
23
May 2019

No recorded webinars to list here.
No cd/dvd's available.