David Rohlander is an internationally recognized speaker, author, and executive coach. He has coached executives from Fortune 500 companies, mid-sized companies, and government organizations, with a specialty of working with CEOs.
After serving in the US Air Force as a combat fighter pilot and completing an MBA in finance, David joined Merrill Lynch. At Merrill, he became a Regional Manager and member of the firm's Management Advisory Council. In 1979 David founded his own company to provide consulting, training, speaking and coaching services for clients including TRW, Honeywell, and Nestle. David has been an adjunct professor at several universities. He did post-graduate work with Peter Drucker at Claremont Graduate University, became certified on Situational Leadership with Dr. Paul Hersey and received a BA in History and Literature from Westmont College.
David's passion is helping executives create a masterpiece personally and professionally. That's why he wrote, "The CEO Code," a Best Seller on AMAZON. That success resulted in Penguin/Alpha Books asking David to write "IDIOT'S GUIDES: Management Skills" released in December 2014.
Effective Techniques To Deal With Difficult Customers: Resolve Complaints and Gain Customer Satisfaction
Time: 29th May 2019 11:30 AM PDT | 02:30 PM EDT
Model : CRAQ-9250