Reschedule and Cancellation Policy

If you want to withdraw or cancel the live Webinar you purchased; you are free to do so by informing Aqscence at least 3 working days (72 Hours) prior to the official start date of the web session. In such a situation, a letter of credit will be issued towards a future event. This letter of credit will be valid for 6 months from the date it has been issued. In case you fail to cancel your registration within the above mentioned stipulated time or if you fail to attend the Live Webinar session, refund claims will not be processed. If you wish to avail a different webinar with the same price tag on another date and time, you are welcome to do so, provided you give a written request to our Customer Support team.

 Aqscence reserves the right to cancel or reschedule any live webinar/online training due to insufficient registrations, instructor sickness or unanticipated circumstances beyond our control. In such a situation, we will notify you 24 hours prior to the scheduled start time of the webinar. Registered attendees will get a FULL REFUND of the amount paid, if the webinar is not rescheduled within 90 days from the original scheduled date of the webinar. We shall in no way be liable for any penalties or other expenses incurred due to the cancellation or reschedule of any of our training's. All refund requests will be processed within 15 working days of receipt of the written refund request.